Frequently Asked Questions
Can’t find what you’re looking for? Email info@artifyimages.com or use our Contact page. We typically reply within 1–2 business days.
Downloads & printing
What file format and resolution are the downloads?
Every download is a high-resolution JPEG saved at maximum quality in the sRGB color space, the format every home printer and print shop accepts. Collections, like the Complete Set, arrive as a single ZIP file containing each image.
Pixel dimensions vary by piece, because each one is prepared from a different source. Each product page lists the file’s size and the largest recommended print size.
How large can I print?
For the sharpest results, divide the image’s longest side in pixels by 300 to get the maximum size in inches. For example, a 9,000-pixel image prints beautifully up to 30 inches.
For large wall prints viewed from a few feet away, you can go bigger: divide by 200 instead (9,000 pixels ≈ 45 inches).
Why do my prints look a little different from my screen?
Screens glow with their own light and are often set brighter or cooler than paper can show, and every printer, ink, and paper handles color a bit differently. For the closest match, print on matte or fine art paper at a photo lab, and ask them to print “as is” without auto-correction.
How do I get my files after I buy?
Right after checkout, you’ll see a download link on the order confirmation page, and the same link arrives in your email receipt.
Each purchase allows 5 downloads within 30 days, so save your files somewhere safe right away. If you lose the link or run into a problem, email us with your order number and we’ll help.
Do I need an account to buy?
No. You can check out as a guest. If you choose “Create an account” at checkout, your orders and download links are saved in My Account for easy access later.
The art & licensing
Is your art original, or reproductions of old works?
Both, depending on the piece. Some are original digital or AI-assisted creations; some are restored or enhanced versions of historical public-domain art; and some are unmodified public-domain reproductions presented as-is. Each product page clearly notes which type of piece you’re looking at, so you always know exactly what you’re buying.
What can I do with a download once I buy it?
Every purchase includes a Personal Use License: you can print it, display it, and enjoy it in your own home or give a print as a gift. It doesn’t include the right to resell, share, or redistribute the file, or to use the image commercially. Full details are on our Licensing & Usage Rights page.
I want a custom size, a bulk order, or a commercial license. Who do I talk to?
Email us at info@artifyimages.com with details about what you have in mind, and we’ll get back to you within 1–2 business days.
Orders & payments
What payment methods do you accept?
All major credit and debit cards, Apple Pay, and Google Pay, plus Affirm on eligible orders. Payments are processed securely by Stripe; we never see or store your card details.
Can I get a refund on a digital download?
Because files are delivered instantly, digital sales are final. We’re happy to help if something goes wrong, though: if a file is damaged or incorrect, a download never arrives, or you were charged twice, contact us within 14 days and we’ll make it right. See our Refund Policy for details.
Do you sell prints?
Not yet. Framed and unframed prints are coming soon. For now, every piece is a high-resolution download you can print at home or at any local print shop.
